Frequently Asked Questions

How long will take my order to arrive ?

For information concerning our shipping times please visit our "shipping and handling"page.

How can I provide feedback or review a product?

We value your feedback and encourage you to leave reviews for the products you have purchased. You can provide feedback or review a product by visiting the product page on our website and clicking on the "Write a Review" button. If you have any additional feedback or suggestions, please contact our friendly customer service team.

Do you offer gift wrapping services?

At this time, we do not offer gift wrapping services. However, some products may come in their own gift packaging. If you have any specific requests or questions about gift packaging, please contact our friendly customer service team.

Can I use multiple payment methods for a single order?

Unfortunately, we currently only accept one payment method per order. If you have any concerns or questions about payment methods, please contact our friendly customer service team for further assistance.

How can I place an order?

Please select your item, add it to your cart, choose your preferred variant, size, and color. Proceed to checkout, where you will enter your name, address, and contact information. Follow the steps to complete payment. Once done, your order will be placed, and you will receive a confirmation email shortly.

Do you offer international shipping?

Yes, we offer international shipping to select countries. During the checkout process, you will be able to select your country for shipping options and costs. If you have any questions about international shipping, please contact our friendly customer service team.

Can I change the shipping address after placing an order?

If you need to change the shipping address after placing an order, please contact our friendly customer service team as soon as possible. We will do our best to accommodate your request, but please note that changes to the shipping address may cause delays in delivery.

Do you offer any discounts?

Yes, we frequently offer discounts and promotions on our products. To stay updated on our latest deals, we recommend signing up for our newsletter or following us on social media. Additionally, some products may have discounted prices already listed on our website. If you have any questions about specific discounts, please contact our friendly customer service team.

How can I contact your customer service team?

You can contact our friendly customer service team by emailing us at info@shoplifehappy.com. We strive to respond to all inquiries within 24 hours. If you have an urgent matter, we recommend using our live chat feature on our website for immediate assistance.

What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, PayPal, and Apple Pay. At checkout, you will be able to select your preferred payment method. If you have any specific questions about payment options, please contact our friendly customer service team.

What should I do if I receive a defective or damaged item?

If you receive a defective, damaged, or incorrect item, please contact us immediately. We will evaluate the issue and make it right. Please inspect your order upon reception and notify us as soon as possible so that we can assist you accordingly.